Legal Center
Every WebsNP service, web hosting, VPS, dedicated servers, domains, email, and development work, is governed by the agreements below. They exist to protect both you and us: they spell out exactly what you can expect from our infrastructure and support, what we expect from how our services are used, and how your personal data is handled. WebsNP services may not be used for illegal purposes or in support of illegal activities, and we reserve the right to cooperate with legal authorities and injured third parties in the investigation of any suspected crime or civil wrongdoing.
Terms of Service
The master agreement covering every WebsNP service, ordering, billing cycles, renewals, refunds, cancellation, and each party's responsibilities.
Refund Policy
Which refund rule applies to your order, the 30-day guarantee on first hosting orders, what is never refundable, and how to claim.
Privacy Policy
What personal data we collect, why we collect it, how long we keep it, who we share it with, and the choices you have over your information.
Acceptable Use Policy
The rules for using our network responsibly, prohibited content and activities, resource-usage limits, email/anti-spam rules, and security requirements.
Service Level Agreement
Our 99.9% uptime commitment in measurable terms, how uptime is calculated, what counts as downtime, and the service credits you're entitled to.
Disclaimers
Warranty limitations and liability boundaries for our services, third-party software, and content hosted by our customers.
Reporting Abuse or Policy Violations
If you believe a website or service hosted on the WebsNP network violates these agreements or the law, including spam, phishing, malware, or copyright infringement, please report it to support@websnp.com with the URL or IP address involved and any supporting evidence. Abuse reports are reviewed by a human, and confirmed violations are acted on promptly. For general questions about any of these documents, contact our team before signing up, we're happy to clarify anything.