WebsNP Services & 24/7 Hosting Support

From domain registration and web hosting to server management and digital marketing — WebsNP is your single partner for all your online infrastructure needs. Expert support available around the clock.

Our Complete Range of Services

WebsNP has been providing digital infrastructure services to individuals, businesses, and enterprises since 2014. Here is a full overview of what we offer:

Domain Registration

Register your business domain name in minutes. We support hundreds of TLDs including .com, .net, .org, .np, .co, .io, and many country-specific extensions.

  • Free DNS management included
  • WHOIS privacy protection available
  • Easy transfer to/from other registrars
  • Auto-renewal to prevent accidental expiry
Register a Domain

Web Hosting (Shared Linux)

Linux shared hosting powered by cPanel, NVMe SSD storage, and LiteSpeed Web Server. Ideal for WordPress, Joomla, Laravel, and PHP websites of all sizes.

  • Free SSL certificate with every plan
  • Softaculous 1-click app installer
  • Free website migration from your old host
  • 99.9% uptime SLA guaranteed
View Hosting Plans

Reseller Hosting

Start your own web hosting business with our reseller packages. Get WHM access, unlimited cPanel accounts, and white-label tools to sell hosting under your own brand.

  • WHM + cPanel included
  • WHMCS compatible billing integration
  • White-label nameservers
  • Free migration of all existing accounts
View Reseller Plans

VPS & Cloud Servers

KVM-based virtual private servers with dedicated resources, full root access, and NVMe SSD storage. Scale your server resources up or down with minimal downtime.

  • Dedicated vCPU cores (not shared burst)
  • Custom OS / ISO installation
  • DDoS protection included
  • Optional cPanel/Plesk add-on
View VPS Plans

Dedicated Servers

Get 100% of a physical server's resources — no noisy neighbours, no virtualisation overhead. Ideal for high-traffic websites, game servers, databases, and compliance workloads.

  • Intel Xeon & AMD EPYC hardware
  • 5 dedicated IP addresses included
  • Managed option available
  • DDoS protection up to 1Tbps
View Dedicated Plans

Web & App Development

Our development team builds custom websites, e-commerce stores, mobile apps, and enterprise web applications. We work with WordPress, Laravel, React, and Flutter.

  • Responsive design for all devices
  • SEO-optimized code structure
  • E-commerce & payment gateway integration
  • Post-launch support & maintenance
Explore Development

Business Email Hosting

Professional email hosting with your own domain name. Choose from cPanel-based email, Zoho Mail, or Google Workspace — all managed and supported by WebsNP.

  • Spam & virus filtering
  • IMAP, POP3, SMTP support
  • Webmail access from any browser
  • Mobile app synchronization
View Email Plans

Digital Marketing

Drive traffic, leads, and revenue with our digital marketing services. We offer SEO, Google Ads management, social media marketing, and content strategy tailored for Nepali businesses.

  • Local SEO for Nepal & South Asia
  • Google Ads & Facebook Ads management
  • Monthly performance reporting
  • Content writing in English & Nepali
Request a Quote

24/7 Support Channels

Every WebsNP plan includes access to our expert technical support team. We believe in human support — you will always speak to a real, knowledgeable person. No bots, no scripted responses.

Support Tickets

Open a ticket from your client area for technical issues, billing queries, or migration requests. Our preferred channel for complex problems.

⏱ Avg. response: 30 min

Phone Support

Call us directly on +977-9846280400 (Pokhara) or +977-01-5915511 (Kathmandu) for urgent issues that need immediate resolution.

⏱ Available 24/7

Email Support

Email us at support@websnp.com for non-urgent queries, billing matters, or service requests. We respond to all emails within 4 hours.

⏱ Avg. response: 4 hours

Facebook / WhatsApp

Reach us via Facebook Messenger or WhatsApp for quick pre-sales questions, payment confirmations, or status updates on ongoing work.

⏱ Business hours

Support Response & Resolution SLA

Our Service Level Agreement (SLA) commits us to the following response and resolution times based on ticket priority:

Priority Level Examples First Response Resolution Target
🔴 Critical Server down, all sites offline, security breach 15 minutes 2 hours
🟠 High Single site down, email not working, database error 30 minutes 4 hours
🟡 Normal Performance issues, configuration requests, migrations 2 hours 12 hours
🟢 Low Billing questions, general inquiries, feature requests 4 hours 24 hours

Need Help? Our Team Is Ready 24/7

Contact us now for sales, support, or any technical question. We respond fast and resolve faster.

Contact Support View All Plans