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Frequently asked questions

Please read our FAQs some of the common question answer you can find it here.


Web hosting allows you to publish your website. You will need a web hosting service to host your website to an online server so that people can view it online.

Web Hosting payments can pay through our Paypal Account asking a paypal invoice from us. Or you can Pay through Bitcoin, Payoneer, Neteller, Payaza, Skrill etc. Also you can do wire transfer/ Swift transfer.
You can pay directly to our staff coming at our office.
If you are paying from Nepal, Send the invoice amount "[email protected]" OR Directly deposit to Bank Accounts in Nepal contacting our staff representatives.

When you register a domain name with WebsNP, you will have full ownership of your domain name. This means that you can move your domain name somewhere else or modify it however you want. You have domain control panel account for full control over your domain name.

The following is WebsNP's DNS information. You can use this when registering a new domain name or modifying an existing domain name.

Yes, you will be able to access the domain address with or without the "www" in front of the domain name. Example: [http://www.your-name.com] or [http://your-name.com] is acceptable, whichever you configure in htaccess of your account.

For Web hosting, it takes around 2-5 Minutes. For website design of normal website it takes 2 week to few weeks depending on the complexity of your requirement. For our cheap package we can deliver within a week. If your site needs more user interactive forms and more functional, we can say the exact time only having your exact need.

There are no additional charges. Only you have to do is More bandwidth package and pay for that package.

Our goal is to provide high quality, professional service to all of our clients. If you’re not satisfied with your new website, we offer a refund guarantee of up to 100% of the paid amount if refund is requested within 15 calendar days from date of order. If you're not satisfied with Websnp, we'll give you your money back within 15 days. Applicable to all plans. Refund Restrictions Refund Pulicy applicable to all Web hosting purchases But not on Domain Registration Refund is not allowed once three rounds of revisions are requested by clients. Refund must be requested within 15 calendar days from date of order. Refund not applicable on domain registration fees. Refund not applicable for express service clients. Refund must be requested in writing email detailing the problems,issues and reason of dissatisfaction through registered email on WebsNP Refund not applicable on updates and add-ons on existing website.

Yes, all of our plans have technical support included FREE. No need to pay extra charges.


Live Chat

Live Chat option is also available in our website to help you out with any issues you have. You can also ask Pre-sales Questions through live chat. .

Support Tickets

We have people available 24/7 to answer your questions. Just call us or send a email.

24X7 Call Center

We have people available 24/7 to answer your questions. Just call us or send a email.

Social Media

You can reach us using our various Social Media profiles to get support or to find our latest deals and offers. We reply you in facebook and twitter.