Because every free .np domain application is manually reviewed by the NIC.np registry at register.com.np, rejections happen for concrete, correctable reasons. There is no fee and no penalty for reapplying, so the fastest path forward is identifying the exact cause and fixing only that. Here are the eight causes we see most often.

1. Domain Does Not Match Your Name

The core rule of free .np registration: the domain must correspond to the personal name on your citizenship certificate or the business name on your company registration. Requesting freshkathmandu.com.np with documents for Sharma Suppliers Pvt. Ltd. will fail. Fix: apply for a name derived from your legal name, or register the brand as a company first.

2. Cover Letter Problems

Missing letters, missing signatures or stamps, or letters that never state the requested domain. Fix: rewrite the letter naming the exact domain, sign it, stamp it for businesses, and upload a clean scan.

3. Blurry or Incomplete Documents

Reviewers must read every field on your citizenship or registration certificate. Cropped corners and dark photos get rejected. Fix: rescan flat and well lit, both sides where relevant, as PDF or clear images.

4. Details That Do Not Match Across Documents

The name spelled one way in the account, another way in the letter, a third way on the certificate. Fix: make the account profile, application form and letter all mirror the certificate spelling exactly.

5. Invalid or Missing Nameservers

The application requires working nameservers, normally two, from your hosting provider. Placeholder or misspelled entries fail validation. Fix: get hosting first, copy the nameservers exactly, then apply.

6. Expired Business Registration

Company or firm documents past their renewal date raise flags. Fix: renew the registration and submit the current certificate.

7. Reserved, Offensive or Misleading Names

Names implying government status, well-known trademarks of others, or objectionable words are refused regardless of documents. Fix: choose a name that is unambiguously yours.

8. Duplicate or Conflicting Application

The name may already be registered or under review by another applicant. Fix: search availability first and prepare an alternative spelling that still matches your documents.

Reading the Actual Rejection Notice Carefully

Applicants often resubmit the entire application from scratch after a rejection, redoing steps that were already correct — wasting time and occasionally introducing a new mismatch in the process. The rejection notice in your register.com.np account typically states the specific reason, and the far faster path is correcting only that one issue while leaving everything else that already passed review untouched, then resubmitting the same otherwise-unchanged application.

How to Resubmit Successfully

  1. Read the rejection reason in your register.com.np account carefully.
  2. Correct only what was cited, keeping everything else identical.
  3. Resubmit and expect the normal 1 to 3 business day review.

Frequently Asked Questions

Does rejection cost anything?

No. Registration is free and so is reapplying, as many times as needed.

Can I contact the registry about a rejection?

Yes, through the support channels at register.com.np, but in most cases the stated reason plus the fixes above resolve it faster.

Can WebsNP handle the reapplication?

Yes. We review documents before submission, which is why applications we prepare rarely bounce.

Tired of the back and forth? Let our team file it correctly, or verify your name first with the domain search and the registration guide.