- Packages are the product catalog of your hosting business.
- How to build them in WHM, what limits to set, and the pricing math that separates hobby resellers from profitable ones.
Creating Hosting Packages in WHM: Limits, Logic and Profitable Pricing
A hosting package is your product. Get the limits wrong and clients either outgrow you in a month or hoard resources you paid for. Get the pricing wrong and you are working for free. Here is the system we recommend to every new reseller.
Where packages live in WHM
WHM's Add a Package screen (under Packages) defines a named bundle: disk quota, monthly bandwidth, email accounts, databases, subdomains, parked and addon domains, and whether the account gets a dedicated IP or shell access (almost always no for both). When you create a cPanel account, you assign it a package, and editing a package later updates every account using it. That last part is why packages beat per-client custom limits: one edit fixes everyone.
A three-tier structure that works
- Starter: 2 GB disk, 1 website, 5 email accounts, 1 database. For the brochure site of a local business.
- Business: 10 GB disk, 1 website, 25 email accounts, 5 databases. The default plan; most clients live here.
- Pro: 25 GB disk, multiple addon domains, unlimited email accounts within reason, 15 databases. For the client with several projects, priced so it is cheaper than three Starters.
Resist unlimited-everything tiers. Your reseller plan has real ceilings, and one client hoarding 60 GB of holiday photos can crowd out ten paying customers.
The pricing math nobody teaches
Say your reseller plan costs NPR 2,000 per month with 100 GB NVMe storage. Allocate maybe 70 GB to sold plans, keeping headroom. That is thirty-five 2 GB Starters, or a mix. If Starter sells at NPR 200 per month, seven clients cover your entire cost and everyone after is margin, before your time. Now the two rules:
- Price against value, not against your cost. Your client compares you to the NPR 500-per-month alternatives and to the agony of doing it themselves, not to your wholesale rate.
- Bill yearly by default. Yearly billing slashes churn, funds your renewal, and one invoice a year per client keeps admin sane. Offer monthly only where you must.
Overselling checkbox: read before ticking
The package screen lets you oversell (allocate more total quota than you own). It is a legitimate tool, because most accounts use a fraction of their quota, but it deserves its own article and its own caution. Rule of thumb until then: keep total allocated disk under double what you physically have, and watch your usage graphs monthly.
Start Your Hosting Business with WebsNP Reseller Hosting
NVMe SSD reseller plans with WHM, cPanel accounts for your clients, free SSL for every site, private nameservers, and a support team that answers when your client is shouting. Pay in NPR or USD.
See Reseller Hosting PlansPackage hygiene as you grow
Review quarterly: which packages are clients actually on, who is near quota (upsell conversation, not a surprise suspension), and does your entry plan still reflect what a starter website needs in 2026? A 1 GB plan made sense years ago; today a single WordPress install with a page builder eats most of it. Keep packages honest and clients stay put.