Business tools, web and subscriptions
Online Appointment Booking System for Clinics, Salons and Consultants
Let customers pick a service, a person and a time on their phone, while your staff see one clean calendar with automatic reminders.
Most appointments in Nepal are still booked by phone call or WhatsApp message, written in a diary and remembered by whoever picked up. Double bookings, forgotten slots and customers who simply do not turn up are the result. An appointment booking system replaces the diary with a calendar that everyone sees and customers can book into themselves.
WebsNP configures booking software for your services, your staff and your opening hours. Customers choose a slot on a simple page that works on a phone, your team receives the booking, and reminders go out before the visit. You can still add bookings by hand for people who phone, so no customer is turned away.
It suits doctors and clinics, dentists, salons, physiotherapists, lawyers, accountants, tutors and any business that sells time. For clinics that also need records and billing, see clinic management software.
Who Appointment Booking Software is for
Doctors and polyclinics
Time slots by doctor, follow-up visits and a clear daily list for reception.
Dentists and physiotherapists
Treatments with different durations booked into the right chair or room.
Salons, spas and beauty parlours
Services of different lengths, stylists with their own schedules and bridal or festival rushes.
Lawyers, accountants and consultants
Paid or free consultations booked into diaries that are otherwise full of meetings.
Tutors, coaches and counsellors
Individual sessions, trial classes and recurring weekly slots.
Government and service offices
Appointment slots for visits that would otherwise create a crowd at the counter.
Problems it solves
| The problem today | How the software fixes it |
|---|---|
| Two customers are given the same slot | A single calendar blocks a slot as soon as it is booked, whether by the customer or by reception. |
| Customers do not turn up | Automatic reminders by SMS or WhatsApp go out before the visit, with a simple way to confirm or cancel. This depends on the messaging service you connect. |
| Reception spends the day answering booking calls | Customers book themselves on a web page at any hour, leaving staff to handle only the exceptions. |
| Doctors or stylists have different hours and leaves | Each staff member has their own working hours, breaks and days off, and the calendar shows only real availability. |
| Long services overrun and delay the next customer | Each service has a set duration and optional buffer time so the day is planned realistically. |
| You do not know which services or hours are most popular | Reports show bookings by service, staff member, day and hour, plus cancellations and no-shows. |
Features and modules
Booking calendar
Day, week and staff views with colour-coded status, drag and drop rescheduling and instant conflict checks.
Online booking page
A mobile-friendly page, which you can link from your website, Facebook page or WhatsApp.
Services and durations
List services, how long each takes, which staff perform them and any buffer between bookings.
Staff schedules
Working hours, breaks, leave and different availability by day.
Reminders
Scheduled SMS, WhatsApp or email reminders before the appointment, subject to the gateway you connect.
Reschedule and cancel
Customers can change or cancel within the rules you set, freeing the slot for someone else.
Customer records
Contact details, visit history and notes for every client or patient.
Advance payment option
Optionally record or request an advance for the slot. Payment gateways can be configured if you have an account with a provider.
Waiting list
When a day is full, customers join a list and are offered a slot if a cancellation occurs.
Holidays and closures
Block festivals, public holidays and personal leave so no one can book those days.
Reports
Bookings, no-shows, cancellations, busiest hours and workload by staff member.
Manual booking
Reception adds bookings for phone and walk-in customers in a few clicks.
Built for how Nepal works
WhatsApp and phone habits
Customers in Nepal often book by calling or messaging. The system lets staff add those bookings so everything lives in one calendar, while the online page serves those who prefer self-service.
Nepali time and calendar
Times follow Nepal Standard Time. Dates can be displayed in Bikram Sambat as well as AD, and holidays such as Dashain and Tihar can be blocked in advance.
Saturday weekend and varied hours
Opening hours can differ by day, with Saturday closed or reduced, and doctors or stylists working split shifts.
Advance payment habits
Many businesses ask for an advance to hold a slot. The system can record it, and online wallets can be set up if you have an account with the provider.
How we get you started
- List services and people We note your services, durations, staff and opening hours, and how you currently take bookings.
- Configure the calendar We set up services, staff schedules, holidays and the rules for cancelling and rescheduling.
- Design the booking page and messages Your online page gets your logo, language and wording, with reminder messages written in your style.
- Train reception Reception practises manual booking, rescheduling and handling no-shows with real examples.
- Launch and review You share the booking link with customers and we review the first weeks of bookings and no-shows with you.
Get a demo and quote for Appointment Booking Software
Tell us about your business and we will reply the same working day with a demo and a clear quote. No obligation.
Chat on WhatsAppOr call / WhatsApp +977 9846280400
Guides: Appointment Booking Software
How to Choose Appointment Booking Software in Nepal
A buyer checklist for clinics, salons and consultants comparing booking systems, with the questions that expose weak products.
Read guide ›How to Reduce Appointment No-Shows with Reminders
A missed appointment is an empty chair you cannot resell. These steps reduce no-shows without annoying genuine customers.
Read guide ›Online Booking in Nepal: Phone, WhatsApp and Payments
Online booking in Nepal works best when it respects phone calls, WhatsApp, festival calendars and local payment habits.
Read guide ›Appointment Software vs Paper Diary: Cost and Value
A paper diary costs almost nothing. Here is how to count what it really costs in staff time, lost slots and missed customers.
Read guide ›Online Booking Page Setup Checklist and Common Mistakes
Most booking problems come from the setup, not the software. Work through this checklist before you share the link.
Read guide ›Frequently asked questions
Do customers need to install an app?
No. Customers book through a web page that opens in a phone browser. You can share the link on WhatsApp, Facebook, your website or a QR code at your entrance.
Can we still take bookings by phone?
Yes. Reception can add or change bookings manually, and they appear in the same calendar as online bookings. Nobody is excluded because they prefer to call.
Will it send reminders by SMS or WhatsApp?
It is designed to send scheduled reminders through a messaging service you connect. Message charges and WhatsApp business access come from your providers, and we explain the options during the demo.
Can different doctors or stylists have their own schedule?
Yes. Each person has working days, hours, breaks and leave, and customers see only slots that are actually free for the chosen person and service.
Can we take an advance payment?
You can record an advance or deposit against a booking. Online payment through a gateway such as a wallet can be configured if you hold an account with the provider, and this is discussed case by case.
What if a customer cancels late?
You set the rules, such as the latest time for free cancellation. The slot is released automatically and can be offered to the waiting list.
Can we see how many people did not turn up?
Yes. Appointments can be marked as attended, cancelled or no-show, and reports show the pattern by service, staff member and day.
How much does it cost?
It depends on the number of staff, locations and messaging needs. We give a clear quote after a demo and a short chat on WhatsApp.